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FAQs
Frequently Asked Questions
We welcome your questions! If your question is not answered below, please submit your question electronically and a customer service representative will respond promptly.
Q: Can Perry’s Creative Promotions help me develop a design?
A: Yes. We can take a logo, a concept or even a hand-drawn image on a napkin and turn it into a beautiful pin. Our art director creates designs that powerfully promote events, companies and organizations.
Q: What is the best way for me to submit existing artwork?
A: The best way to submit art is as an Adobe Illustrator file 3.2 – 9.0 or JPEG. If you have unique fonts you want to use, please include those in the file. You can send your artwork by e-mail, mail, UPS or FedEx.
Also see Designing Your Pin for more information.
Q: Can you match Pantone colors?
A: Yes. Simply specify your color selections when placing your order and we will match them.
Q: How long does it take to make pins and when will they be delivered?
A: Normal production time is three weeks after you have approved the artwork. Please allow an additional week if a pre-production sample is required. If needed, we can usually place a rush order, at a slightly higher rate.
Q:What size should I make my pin?
A:You can make your pin any shape and size you want. The average size is an inch. The biggest factors in determining size are the numbers of words and the amount of detail. The simpler your design is, the better your pin will be.
Q: Can you do cut outs?
A: Yes. Please submit your idea or artwork for a quote.
Q: What are some of the factors that affect the price of a pin?
A: The main factors that affect the pricing are: size, number of colors, type of process and quantity.
Q: Can I see a sample of your work?
A: Yes. You can view several of our pins in the PinThis section of our website. We will also be glad to send you some sample pins.
Q: Can I see a sample of my customized pin before I order them in quantity?
A: Yes. You can order pre-production samples. There is a small set up fee and art charge for this service which will be credited to your account upon receipt of your order. If you would like pre-production samples, please add an additional week to the total production time.
Q: What is the minimum amount I can order?
A: The minimum amount you can order is 250 pins